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A number of these responses acknowledged the financial pressures placed on licensing authorities, which was reflected by the substantial number of industry responses that advocated for a 10% increase. Responses from industry advocated for either no increase in the maximum chargeable premises fees or a small increase of 10%. This may include increasing staff numbers, with one licensing authority stating that it would consider dedicating one full-time resource to the enforcement of licensed premises.
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We do not intend on making any changes to when a gaming table will be treated as being ‘used’ for the purposes of the machine to table ratio as set out in the current Regulations. If you are an operator with more than one premises licence at the same location, do you intend to take up these new entitlements for each licence? Shown if Yes is selected Do you intend to site the maximum number of machines available to you?
Each should have its own casino premises licence and its own principal entrance from a street, and it must not be possible to enter one of them from other gambling premises. Currently, a number of 1968 Act casinos operate more than one premises licence at the same physical location. Allowing 1968 casinos to increase their machine offering above their current allowance of 20 could result in greater customer willingness to take breaks, which will likely increase reflection and reduce risk. The rules have also incentivised holders of multiple 1968 Act casino licences to operate them as separate entities in the same premises for the purpose of increasing machine numbers.
- Industry respondents asserted that these machines are underused but energy intensive.
- More widely, operators are expected to implement processes designed to identify when customers are exhibiting signs of potential harm and to interact and intervene in a way that is proportionate to the risk identified.
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- Players betting £1–£2 per spin will not notice any practical change; the limit primarily affects high-stakes slot players.
- Adherence to ‘available for use’ guidance is a key mechanism for ensuring a genuine balance of higher and lower stake gaming machines across arcade and bingo venues.
This not only protects the players but also builds trust and reliability towards the casino, enhancing its reputation and customer loyalty. In addition, there is a third category of casino that is permitted through transitional arrangements under Schedule 18 of the Act, which may be referred to as 1968 Act converted casinos. New casino premises licences issued under the Act will fall into one of two categories namely large casino premises licence or small casino premises licence.
Responses from both the arcade and bingo sector show that Category B machines generate higher GGY on average than Category C and D machines, though responses indicated that the levels of GGY were higher in the arcade sector. Option 3, which would remove the ratio entirely, was the only option which generated projections of increased operator GGY from bingo club operators, arcade operators, trade bodies and gaming machine manufacturers. This was consistent across bingo club operators, arcade operators and gaming machine manufacturers. This will ensure that Category C and D machines made available by operators have genuine customer appeal and/or are genuinely available for use, as opposed to being used as a means to increase the number of Category B cabinets a venue can site. Additionally, the reform seeks to allow operators to reduce their energy costs through the removal of unused but energy intensive Category C and D machines and/or increase GGY through increased numbers of higher yielding Category B machines.
The ICO report that the gambling sector is one of the most complained about sectors in this respect. Separately, concerns have been raised about the volume of unsolicited direct e-marketing (predominantly via email and SMS) for gambling products which consumers receive. Although Article 10 of GDPR provides that, usually, processing of personal data relating to criminal convictions and offences shall only be carried out under the control of official authority, there are exceptions to this. Licensees should consider whether processing of such data is for a permissible purpose, such as it being necessary in the public interest and/or a regulatory requirement.
As the detailed implementation of the review not on gamstop now begins, we will also be reiterating to all operators that the Commission will strongly maintain its focus on consumer protection and compliance. Given the correct powers and resources, the Gambling Commission can continue to make gambling safer, fairer and crime free. The review is a once-in-a-generation opportunity to deliver positive change for gambling in Great Britain and for all people impacted by it. The legislation covering the gambling sector was written in 2005.
It introduced several major amendments, most notably the requirement that all offshore gambling companies apply for a license from the Gambling Commission. To enforce this requirement, each entrance to a casino must be staffed by a door supervisor. The Commission has published the rules for the most popular titles, including roulette, three-card poker, blackjack, punto banco, and dice games.
However, in updating the regulatory framework we intend to ensure that if the preferred setup of a casino changes in future, an appropriate balance of product remains – both in terms of space and product numbers. In making this proposal we acknowledge some concerns from industry stakeholders about the necessity of a table gaming area requirement. Forty-two per cent expected a small increase in the supply and availability of other gambling products, while 41% expected either a small decrease or large decrease in the supply of other gambling products.
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This does not distinguish between ‘cash-out’ and ‘ticket-out’ machines. Any more restrictive changes could potentially exacerbate the impact on places like seaside arcade economies by making these machines inaccessible to adults accompanied by children. Making it an offence for a person to invite, cause or permit a child or young person to use these machines should act as a further incentive to abide by the rules. The current industry voluntary code allows these machines to remain alongside all other types of Category D machines. Moving them to an age restricted area would disproportionately impact small businesses who are reliant on streams of income from all of their different types of machines.
Category D machines include a range of low stake machines, such as coin push, crane grabs and slot-style fruit machines. However, the intended objective is to allow customers to pay by the means they prefer and preserve the viability of the gaming machine sector which is at risk of being eroded by the move to a “cashless” society. Should net position be visible at all times to the customer on machines accepting direct cashless payments?
We also received a small number of responses from gaming machine manufacturers and suppliers to the supplementary consultation. Unlike the arcade sector, bingo clubs would not remove substantial numbers of tablets as these machines are primarily used for playing the game of bingo itself. We also received a small number of responses from local authorities, charities and gaming machine manufacturers. In arcade premises, 2.3% of Category B gaming machine sessions result in losses of £200 or more, compared to 2% of combined Category C, Category D and mixed sessions. In bingo premises, 1.6% of Category B gaming machine sessions result in losses of £200 or more, compared to 0.7% of combined Category C, Category D and mixed sessions.
For example, some options may place further emphasis on achieving commercial flexibility than achieving customer choice of higher and lower staking machines, and vice versa. Significant increases in Category B machines may increase the amount of money staked by customers, and/or the risk of harm. For example, numbers provided by the Bingo Association show that the number of bingo premises that offer mainstage bingo declined from 335 at the end of 2018 to 272 in March 2023. While the intensiveness of energy expenditure will vary by machine device type and energy efficiency, the costs to industry of maintaining these machines can be significant. The white paper set out a detailed rationale for the need to reform the current 80/20 rule governing gaming machine allowances in AGCs and bingo halls.
In July 2026, the UK changed how gambling penalties would be collected and allocated. The betting industry alone is reported to contribute £6 billion as of January 2010, 0.5% of GDP. Since 1 December 2014, the Gambling (Licensing and Advertising) Act changes the taxation of remote gambling from a ‘place of supply’ basis to a ‘point of consumption’ basis. Publicans must also be vigilant in ensuring that their customers do not pass betting slips between each other but only bet for themselves.
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Consequently, under Option 2 industry as a whole would have the flexibility to reduce the number of Category C and D machines and/or increase the overall number of Category B machines across the sector, saving energy and/or increasing overall GGY. The same rule would apply to all other gaming machine device types. This proposal outlined in Option 2 would require any such premises to have one Category C or D cabinet for each Category B cabinet it sites. This is in addition to a 9 percent increase in the overall number of B3 machines, representing approximately 900 machines across the total AGC estate. The increase in Category B machines will enable bingo halls to better meet customer demand and will likely result in greater GGY. This would result in an overall decrease of over 900 cabinet machines across these venues, predominantly consisting of legacy Category C cabinets.